These guides are written for the people who carry the numbers: owners, asset managers, general managers, financial controllers and chief engineers. They set out how the disciplines actually work in a hotel, resort or lodge — the thresholds, the sequences, the accounting treatment and the failure points — rather than describing software.
Everything here is free to read and free to use in your own property.
Capital & Assets
Hotel CapEx Approval Workflow: The Complete Guide
The seven stages from request to owner sign-off, how to build an approval matrix, the capitalisation test, the priority hierarchy, the FF&E reserve and how an approved request becomes an asset on the books.
Read the guide →Capital & Assets
Hotel Fixed Asset Register & Depreciation: The Complete Guide
What the register must contain, asset classes and useful lives, straight-line depreciation, componentisation, and why book depreciation and tax allowances are two different calculations.
Read the guide →Maintenance
Hotel Preventative Maintenance Schedule: Guide & Template
Frequencies by asset class, statutory inspections, guest-room PM cycles, building the annual calendar, and the compliance and planned-ratio benchmarks that prove it works.
Read the guide →Standards
Safari & Bush Lodge SOPs: What a Lodge Manual Must Cover
Why a lodge is not a small remote hotel — guiding qualifications, game drive and walking protocols, bush dining, askari security, off-grid services, medevac and the 4Cs.
Read the guide →Banqueting
The Banquet Event Order (BEO): Template & Complete Guide
What belongs on a BEO, how it flows from enquiry to kitchen to invoice, guaranteed numbers and cut-offs, allergen handling, change control and the function meeting.
Read the guide →Food & Beverage
Food Cost Percentage: How to Calculate It Properly
The cost of sales formula, why opening and closing stock decide the answer, transfers and staff meals, theoretical versus actual variance, and the benchmarks that apply.
Read the guide →